💌 From Frankie: Let’s Clear Something Up About Our Products
Hi. Frankie here. 👋
I’ve noticed a few questions about where our products come from — so let’s clear this up properly.
Are Our Products Original?
Yes. The vast majority of our products are 100% original and shipped directly from Nu Skin. That means official distribution. Fresh inventory. No gray market sourcing. No third-party guessing. No shortcuts.
We prefer doing things the right way.
Why Do We Sometimes Carry Inventory?
There are a few products that Nu Skin sells in bundles at a better price. We may purchase those bundles strategically so we can:
- Offer you better pricing
- Ship faster
- Stay competitive
- and send you a GIFT
But we are selective. We only stock products that move quickly and have healthy turnover.
Examples of Products We Occasionally Keep in Inventory
Supplements: NuBiome, Beauty Focus Collagen+, LifePak, Vitality, Youth
Skin Care: ageLOC Scalp & Hair Shampoo & Conditioner, ageLOC Line Corrector, ageLOC True Face Retinol Complex, Nutricentials Pillow Glow
Personal Care: Ap24 Whitening Toothpaste
and others.
These products rotate quickly. We monitor demand carefully. There are no date concerns because inventory moves fast.
Yes. We study the market. On purpose.
A Real Example of Our Strategy
Even though Epoch Baobab Body Butter or Sunright Insta Glow are sold in a great bundle by Nu Skin, we don't stock them.
Why?
Because they are the most heavily advertised and highly competitive products in the market. Instead of entering price wars, we prefer to sell it individually and ship it directly from Nu Skin.
That protects authenticity, freshness. And it protects you.
Full Transparency: Order Updates & Availability
Now let’s talk about something important.
Yes — sometimes we may experience:
- Inventory availability changes on Nu Skin’s side
- Product updates that haven’t synced yet.
- Address verification issues within Nu Skin’s system
In some cases, this might mean we cancel and reprocess your order.
We know that can feel inconvenient. But here’s why we do it:
Because by processing directly through Nu Skin, we can guarantee your order is fresh. And in many cases, you also receive the promotional gifts Nu Skin is offering at that time.
We would rather pause and fix something properly than ship older inventory or miss out on benefits for you.
We choose transparency over shortcuts. Always.
If You Ever Want to Double-Check
If you have questions about sourcing, freshness, bundles, pricing, availability, or promotions — just message us in chat.
We are happy to clarify anything.
Because what we want is simple: The Best for YOU.
Frankie 💚
